Resolution Strategies | A Monthly E-Newsletter
MASTERS THESIS
[This is an updated version of the May 2019 edition of Resolution Strategies, which has always been one of my favorites!] As they do every April, the world’s greatest golfers gathered in Augusta, Georgia last month to compete in what many consider to be the sport’s most prestigious tournament — the [...]
APPLES & ORANGES
If I was building a library about negotiation, I'd start with a book called “The Science of Settlement: Ideas for Negotiators” by Barry Goldman, adjunct professor at Wayne State University Law School. In a mere 167 pages — 177 if you count the glossary — Professor Goldman provides a wealth of inform [...]
IF AT FIRST YOU DON’T SUCCEED
When I began offering my services as a mediator more than 16 years ago, I held myself personally responsible every time a mediation ended in an impasse — convinced that I had failed to do my job and had let down the parties and their counsel. Intellectually, of course, I understood that mediation wa [...]
BRAKING BAD
Have you ever noticed that the best drivers and the best negotiators share certain skills in common? Both anticipate the actions and reactions of others. Both are quick to make necessary adjustments. Both are aware that sudden and unexpected maneuvers can cause a loss of traction or send things spin [...]
CANCEL CULTURE
For reasons that largely remain a mystery to me, I had more "last-minute" cancellations in 2023 than any previous year. By "last-minute," I mean a request to cancel or continue a mediation within fourteen (14) days of its scheduled date, at which point the mediation fee is non-refundable unless I'm [...]